Most beliefs are soft until challenged. When you tell someone they're wrong, the belief hardens. Instead of trying to convince someone they're wrong, assume they know something you don't and figure out what it is. I've found that saying, "Seems like you have a reason for saying that ..." helps them explain instead of defend. Half the time, they'll find gaps in their own reasoning before you have time to point them out. The other half, you'll learn something and change your own mind.
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